Last updated: January 2025
Welcome to [Store Name] ("we", "our", or "us"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and make purchases from us. Please read it carefully.
1. Information We Collect
We collect the following types of information:
- Personal identification information: Name, email address, phone number, and shipping address — collected when you register or place an order.
- Payment information: We do not store card details. Payments are processed securely by Razorpay, a PCI-DSS compliant payment gateway.
- Usage data: Browser type, IP address, pages visited, and time spent on site — collected automatically via cookies.
2. How We Use Your Information
- To process and deliver your orders
- To send order confirmation and shipping updates
- To respond to customer service requests
- To improve our website and product offerings
- To send promotional communications (only if you have opted in)
- To comply with legal obligations under the Information Technology Act, 2000 and IT (Amendment) Act, 2008
3. Cookies
We use cookies to maintain your session, remember your cart, and analyse website traffic. You can disable cookies in your browser settings, but this may affect certain features of the site.
4. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your data with:
- Logistics partners: To fulfil and deliver your order
- Payment processors: Razorpay, for secure payment handling
- Legal authorities: If required by law or a court order
5. Data Security
We implement industry-standard security measures including SSL encryption to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and associated data
- Opt out of marketing communications at any time
7. Children's Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal data from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the site after changes constitutes acceptance of the revised policy.
9. Contact Us
For any questions or concerns regarding this policy, please contact us at:
[Store Name]
Email: [Contact Email]
Address: [Store Address]